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Terms and Conditions

Introduction

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). By subscribing to or using any of our services, you agree that you have read, understood, and are bound by the Terms.

Definitions

"Company", "We", "Our", "Us": Refers to Racost.
"Client", "You", "Your": Refers to the user or viewer of our website.
"Website": Refers to Racost’s official website and app.

Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our services.

Services Offered

Racost offers e-commerce services for selling agriculture inputs, agriculture-related services, suggestions, and garden products through our app and website.

Exactness Not Guaranteed

Racost strives to provide accurate descriptions and pricing information for our products but does not warrant that they are error-free.

User Account, Password, and Security

Privacy Policy

By using our services, you agree to the terms of our Privacy Policy.

Cookies

Our website uses cookies to enhance user experience. By using our website, you consent to their use.

Entire Agreement

These Terms constitute the entire agreement between you and Racost.

User Conduct and Rules

You agree to use the website lawfully and avoid infringing others' rights or disrupting the website's normal usage.

Links to Third-Party Sites

Racost is not responsible for third-party websites linked to or from our site.

Intellectual Property Rights

Indemnification

You agree to indemnify and hold harmless Racost from any losses arising from your use of the website.

Shipping and Delivery

We strive to process all orders as quickly as possible. Our maximum order processing time is 12 days. We aim to deliver your products within this timeframe, ensuring they arrive in excellent condition. Shipping times vary depending on location. Racost is not responsible for third-party delays.

Refunds

Refunds will be issued only for defective or incorrect products. Please notify us within 7 days of receiving the product. Refunds will be processed within 5-7 working days and credited to your bank account.

Cancellation

Cancellations are not allowed once the product is shipped. However, you can cancel your order before it is shipped.

Return Policy

Please inspect all products upon delivery. If you find a product to be defective, please do not accept the order and inform us immediately. Note that only defective products are eligible for return.

Governing Law and Jurisdiction

These terms are governed by the laws of India, with jurisdiction in Kallakurchi, Tamil Nadu.

Termination

We may terminate access to our website for any reason without prior notice.

Report Abuse

Report any inappropriate content to us at info@racost.com.

Disclaimer

Racost provides the website on an "as is" basis and does not guarantee uninterrupted or error-free service.