At 'TAKEMSOLUTIONS AGRICULTURE PRIVATE LIMITED' we take great care to ensure that our customers receive high-quality products. However, if you receive a defective or incorrect product, we are happy to offer a refund under the following conditions:

Eligibility for Refund:

Refunds will only be issued for products that are defective or incorrect upon arrival. This includes items that are damaged, faulty, or not as described in the product listing. To be eligible for a refund, you must notify us within 7 days of receiving the product. After this period, unfortunately, we cannot process refund requests.

Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our services.

Return Process:

To initiate a refund, please contact our customer support team with your order details, including your order number and photographs of the defective or incorrect product. This will help us assess the issue promptly. Once we confirm the eligibility of your refund request, we will provide you with instructions for returning the product. Please ensure that the product is in its original packaging and unused, unless it was defective.

Refund Processing:

After we receive the returned product, the refund will be processed within 5-7 working days. The refund will be credited to the same bank account or payment method that was used for the original purchase. In some cases, we may offer alternative compensation, such as store credit, if preferred.

Non-Refundable Conditions:

Please note that we do not offer refunds for items that are not defective or incorrect, or if they were damaged due to improper use after delivery.